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 ROOT BEGINNINGS PRIVACY POLICY

 

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Root Beginnings is aware of its obligations under the General Data Protection Regulations (GDPR) and current Data Protection Act 2018, and is committed to processing your data securely and transparently. This privacy notice sets out, in line with data protection obligations, the types of data that we collect and hold, how we use that information, how long we keep it for and other relevant information about your data.

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Data controller details

Registered address: Flat 2, 44 Melville Road, London E17 6QT

Phone Number: 07972450840

E-mail: info@rootbeginnings.co.uk

 

The type of personal information we collect:

We currently collect and process the following information:

  • We receive, collect and store any information you enter on our website or provide us in any other way, such as personally identifiable information including name and e-mail address and feedback

  • We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page

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How we get the personal information and why we have it:

The personal information we process is provided to us directly by you for one of the following reasons:

  • To sign up to the newsletter or weekly yoga classes

  • For contractual information

  • For payment obligations

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We use the information that you have given us in order to:

  • Process and send a contractual agreement

  • Process payment obligations

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

 

We may share this information with Association for Coaching Council as:

Root Beginnings engages in training and continuing education pursuing and/or maintaining (Association for Coaching Council) Credentials. That process requires the names and contact information of all Clients for possible verification by AC.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You can remove your consent at any time. You can do this by contacting: info@rootbeginnings.co.uk

  • We have a contractual obligation

 

How we store your personal information:

  • Your information is securely stored and has the appropriate technical and organisational measures to ensure the security of your data.

  • We keep personal information (as detailed above) for a period of six years. We will then dispose of and destroy your data.

  • Root Beginnings is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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Your data protection rights:

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

  • Please contact us at info@rootbeginnings.co.uk if you wish to make a request.

 

Making a complaint:

If you have any concerns about our use of your personal information, you can make a complaint to us at info@rootbeginnings.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113 / ICO website: https://www.ico.org.uk

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